My work

I design complete health experiences that help millions through critical moments. I specialize in healthcare UX, insurance products, and complex journeys. I deliver user-centered designs that balance product goals, accessibility, and customer experience. Here are my recent projects.

Aviva health insurance journey
Redesigned the quote and purchase process, raising conversion from 1.9% to 3%.

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Aviva streamlined claims experience
Simplified the claims submission process with smart form logic and real time status tracking, reducing claim processing time and customer anxiety during stressful moments.

Work piece three
Explain work here small summary